Sambungan
Privacy Policy
Full transparency on how Sambungan collects, uses, and protects the data of the people who use our platform.
Last updated: 7 September 2026
Information We Collect
We collect information you provide directly to us, including:
- Account information such as your name, email address, and phone number
- Payment and billing information
- Communications you send through our platform
- Information you provide when contacting customer support
How We Use Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related notifications
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyse trends, usage, and activity
Sharing Information
We do not sell, trade, or rent your personal information to third parties. We may share information in the following situations: with your consent, to comply with applicable law, to protect our rights, or with service providers who help us operate.
Data Security
We apply appropriate technical and organisational security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. This includes data encryption, access controls, and regular security audits.
Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Update or correct your information
- Request deletion of your personal data
- Withdraw consent for data processing
Use of Google API Data
Sambungan uses Google OAuth for Sign In with Google. When you choose to sign in with your Google account, we request the following scopes:
- openid, to identify your login session
- email, to create your Sambungan account and send important notifications
- profile, to display your name and profile photo in the dashboard
Limited Use
Sambungan’s use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We do not use your Google data for advertising, do not sell it to third parties, and do not allow humans to read it except with your explicit consent or for security and legal-compliance purposes.
You can revoke Sambungan’s access to your Google account at any time from Google Account Permissions.
Contact
If you have any questions, contact us at support@sambungan.com · +62 851-1102-8826.